I worked with a wholesale food distributor last year. They had 12 employees, 3 delivery trucks, and a huge headache. Their orders were getting mixed up, invoices were late, and the owner was manually reconciling bank statements every weekend. Sound familiar?
We didn’t rip out everything and start over. Instead, ERPNext Consulting focused on the five pain points that mattered most to their bottom line. I’ll walk you through each one—because most ERP projects fail when they try to fix everything at once.
Pain Point 1: Orders That Disappeared into a Black Hole
Sales reps would take phone orders, scribble them on paper, and sometimes lose the note. We set up a simple digital order entry system. Now, every order has a timestamp and a status. If it’s not fulfilled in 24 hours, a manager gets an alert.
This single change cut order errors by 60%.
Pain Point 2: Late Payments and No Follow-Up
- We automated invoice reminders—gentle ones at 7 days overdue, firmer ones at 30 days
- We linked the invoice to the delivery note so billing couldn’t happen without proof of delivery
- We trained the admin team to run a simple overdue report every Monday morning
The cash flow improved by $15,000 in the first two months. ERPNext Consulting didn’t sell them a magic wand. We just made the basics work.
Pain Point 3: Inventory That Never Matched the Physical Count
The owner told me, “I don’t trust my system.” We ran a cycle count on the top 20 items every Friday. Within 6 weeks, accuracy jumped from 72% to 94%. That’s a massive win for a small business.
Today, that distributor runs on a system that talks to their bank, their warehouse, and their delivery drivers. ERPNext Consulting gave them a map—not a manual.