If you’re a distributor, you know the pain of taking an order over the phone, manually checking inventory, typing up a picking list, and then emailing it to the warehouse. That whole process was taking a mid-sized food distributor an average of 12 minutes per order. With 150 orders a day, that’s 30 hours of pure admin every week. ERPNext Consulting walked in and showed them a better way.
The bottleneck nobody noticed until we measured it
The sales team spent half their day typing order details into a system that didn’t talk to the inventory database. So they’d write down the customer’s request, go check stock on another screen, then manually update a spreadsheet. ERPNext Consulting built a single order-entry screen that automatically checks inventory in real time, shows available quantity, and even suggests substitute items when stock is low.
- Configured the system to automatically assign each order to the nearest warehouse based on the customer’s zip code
- Set up rules to group orders by delivery route, reducing shipping costs by 15% in the first month
- Integrated a barcode scanner for the warehouse team so they could confirm pick and ship without touching a keyboard
Two months later, the numbers spoke for themselves
Average order processing time dropped from 12 minutes to under 4 minutes. The sales team could now handle 40% more orders without adding headcount. Customer complaints about wrong shipments fell by 90% because the system verified every item against the order before it left the dock. ERPNext Consulting didn’t just speed things up—they made the whole operation more accurate and profitable.