How a consultancy was losing thousands every month on unbilled hours
A professional services firm with 40 consultants was billing clients based on emailed timesheets. Sounds familiar? They had a 45% rate of late or incomplete timesheets, which meant invoices went out a month late, and cash flow was a nightmare. ERPNext Consulting came in and overhauled their entire time-tracking and billing process in less than three weeks.
- Integrated time entry directly into each project’s workflow, so consultants logged hours against specific tasks they were already using
- Set up automatic reminders to capture time entries before the end of every week
- Configured the system to generate draft invoices every Monday morning based on approved hours from the previous week
What happened to their cash conversion cycle
Within 60 days, the percentage of late timesheets dropped to under 10%. Invoices started going out within three days of month-end instead of five to six weeks. The finance team told me they could predict monthly revenue with 95% accuracy for the first time. ERPNext Consulting also helped them create a simple dashboard that showed which projects were running over budget before it was too late to fix them.
One partner said, “I used to dread monthly billing meetings. Now I look forward to seeing the numbers the system puts together.” That’s the kind of shift that turns a headache into a competitive advantage.